Institutional Awards Mar 27 Vietcombank, VietinBank, Cake, BIDV and TPBank recognised for excellence in wealth management, SME banking, private banking, digital and social banking in Vietnam Vietcombank, VietinBank, Cake, BIDV and TPBank were recognised at The TAB Global Excellence in Retail Finance and Technology Innovation Vietnam Awards... 260
Opinion Mar 17 AI agents set to replace mobile banking apps Artificial intelligence (AI) could soon make mobile apps as outdated as bank branches after the first wave of digital innovation. Banks must streamlin... 848
Co-published Dec 31 Cathay United Bank wins record number of awards in 2024 Cathay United Bank has been recognised with nearly 90 awards as of November 2024, underscoring its achievements in areas such as wealth management, d... 2116
Co-published Sep 19 Standard Chartered elevates the mobile banking experience in Hong Kong with innovative features and advanced UI/UX The revamped mobile banking app, SC Mobile Next Gen, provides innovative features that address customer demands for intuitive navigation, streamlined ... 3131
Interviews Sep 11 LOLC Cambodia drives financial inclusion with new technology Duleep Liyanage, CIO at LOLC Cambodia, shared how the bank is using modern technology to expand financial inclusion and improve customer service acros... 2488
Interviews Sep 10 CHID Bank modernises for Myanmar’s regulatory shift Soe Sandar Aung, head of core and digital banking at CHID Bank, discussed how the bank is updating its operations to meet new regulatory demands, focu... 2804
Interviews Sep 03 J Trust Bank overhauls legacy system Cho Won June, director of information strategy and technology at J Trust Bank explained how the bank is tackling the challenges of outdated legacy sys... 2422
Interviews Sep 02 BNCTL upgrades to boost financial services Antonio Vitor, chairman and CEO of BNCTL, discussed the bank’s technology upgrades and how they are helping expand financial inclusion and drive gro... 2922
Interviews Jun 24 PVcomBank to reach five million customers in a year with AI Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,... 2608
Awards Ceremonies Jun 07 Role of strong and sustainable leadership in the financial services industry The Excellence in Retail Finance and Technology Innovation Hong Kong Awards 2024 held recently, recognised the achievements in digital and retail bank... 1884
Interviews Feb 06 UNO Digital Bank aims to simplify and elevate banking in the Philippines Senior executives of the bank discussed their advancements in the Philippines in line with their goal of providing a comprehensive financial services ... 2862
Excerpt Jan 25 GXS to leverage its ecosystem for sustainable profit Charles Wong, CEO of GXS Bank, leads the charge in Singapore's digital banking landscape, targeting underserved segments with innovative solutions. Ba... 1857
Interviews Jan 03 ICICI’s Jha: “We approach customers as ‘One Bank’ with the entire bouquet of services” ICICI Bank reported significant business growth in the first half of FY 2023-24, with increases in operating income and net profit driven by strong cr... 3624
Interviews Oct 26 Techcombank’s Jens Lottner: “Our two new buildings merge traditions with a digital future” CEO Jens Lottner shared Techcombank’s innovative approach and vision following the opening of its headquarters in Hanoi and Ho Chi Minh City in Viet... 6130
Excerpts Sep 26 StanChart Ghana invests in digital tech to boost retail business Standard Chartered Ghana adopted a new business strategy to improve customer service and promote digital platform usage... 6905
Interviews Jul 17 BCS leverages AWS cloud solution for cross-border real-time payments Cloud-based infrastructure plays a crucial role in enabling digital cross-border instant payment systems between Singapore and India... 9917
Interviews Jul 07 GCash's Martha Sazon: “We became profitable three years ahead of target” Martha Sazon, president and CEO of Mynt/GCash, discussed the rapid growth of the fintech company, how being cloud native helped it be... 21862
Sponsored content May 01 Mobile payments to overtake cards by 2024 The COVID pandemic has accelerated the adoption of digital transactions and mobile payments, including the use of digital cards. With enhanced securit... 27896
interviews Dec 23 BSP's deputy governor Tangonan on financial inclusion, digital transformation, CDBCS and new payments infrastructures Mamerto Tangonan, deputy governor of BSP, discussed the latest developments in the Philippine’s journey to digitalising its financial ecosystem. He ... 19100
Research Note Dec 22 OPay secured 22% share of Nigerian e-wallet market in last 3 years Mobile-based payment platform OPay has grown exponentially since its launch in 2018, penetrating the unbanked and underbanked population in Nigeria. I... 27935
Research Note Oct 28 Mobile wallets will reach 2.6 billion users in Asia Pacific by 2025 Global mobile phone users are projected to reach 4.8 billion by 2025, compared with 2.8 billion users in 2020. Businesses are tapping into this vast m... 26459
Research Note Jul 23 Mox and ZA Bank lead Hong Kong’s virtual bank race A year after Hong Kong issued eight digital banking licences, Mox and ZA Bank have emerged as the early leaders. Together with WeLab, the three banks ... 13646
Opinion May 25 ITM’s Thakkar: “India’s fintech industry to reach $160 billion by 2025” The growth in financial services has been remarkable over the past few years in India and the financial sector has witnessed a transformation with the... 10774
Current Account Apr 01 Revolut moves into US and UK online banking race Fintech startup Revolut has applied for a banking licence in the US and UK in a bid to make inroads into the online banking business in the two econom... 6128
Current Account Mar 15 LINE BK tops two million users in Thailand LINE BK, the first social banking platform in Thailand, has exceeded two million users within four months from its launch in October 2020. LINE BK reg... 7097
Current Account Mar 10 Global Payments Report: Digital wallets and BNPL drive ecommerce payments The use of digital wallets has accelerated amid the pandemic and exceeded cash-based transactions for in-store payments for the first time, according ... 10039
Research Note Mar 02 Raast set to revolutionise digital payments in Pakistan Market development, operational challenges, and payment preferences are going to shape consumer engagement with the new instant payment platform... 19307
Current Account Feb 23 Top Indian banks increase investments in technology India’s financial payments and banking industry is expected to invest more on new technologies and improve existing infrastructures and capabilities... 7639
Research Note Dec 29 StanChart Kenya is Most Recommended Retail Bank in Africa; Nedbank, Capitec Bank, CalBank, and Guaranty Trust Bank lead multiple consumer rankings Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQualit... 8819
Co-published Dec 18 SCB’s new payment hub boosts processing capacity and business growth Siam Commercial Bank and IT partner FIS implemented a future-proof payment hub to increase processing capacity and shorten product development cycle. ... 7692
Research Note Dec 11 Banque Saudi Fransi, Commercial International Bank and Emirates NBD lead consumer rankings in the Middle East The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their e... 7200
Current Account Oct 28 Ant Group sets record with $34 billion IPO Ant Group’s dual listing in Hong Kong and Shanghai, shunning New York, is the world’s largest and has seen overwhelming response ... 4390
Datafiles Oct 15 Thirteen most profitable digital banks in Asia Pacific upped earnings by 49% in 2019 Digital banks in Asia Pacific witnessed improving overall profitability in FY2019. Although some digital banks’ net profit in FY2020 has been affect... 13828
interviews Oct 06 DWS’ Plein: “The large growth in ESG strategies will kick in in 2021” Oliver Plein, global head of investment specialists ESG at DWS discusses how sustainability related regulations and investor demand have driven ESG in... 258
interviews Sep 13 TMB Bank’s Anghel: “Stay focused and impatient” The head of digital and user experience at TMB Bank, Robert Anghel, discusses how the bank is focusing on consumers’ growing appetite for digital se... 10901
interviews Sep 10 BCA’s Setiaatmadja: “Accelerating digital strategy vital to growing customer base and business stability” The president director of Bank Central Asia (BCA), Jahja Setiaatmadja, talks about how accelerating the bank’s digital transformation has helped in ... 9557
Research Note Aug 28 Retail Awards 2020: Best players focus on digital engagement and customer-centric ecosystems amid uncertain environment At the International Heads of Retail Finance Virtual Meeting on 28 August 2020, leaders from over 22 institutions in Asia Pacific, the Middle East and... 7145
Research Note Aug 27 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga... 9525
Datafiles Jan 21 Nonprofit organisations receive increased support through online giving The market for charitable giving is evolving like other forms of commerce and establishing a firm digital presence... 5909
interviews Aug 16 Twitter and Square investor Gregg Kidd: “Identity as a public good, but who is going to own it?” Greg Kidd, the serial startup investor who helped found Square and Twitter and is currently investor in GlobaliD, opens up in this wide-ranging and op... 11528
interviews Jul 24 Ping An Bank’s Xie: “Those who focus on technologies will be the winners” Ping An Bank chairman Xie Yonglin talked about the bank’s transformation journey into a leading retail financial services provider, the evolution o... 13423
Research Note Jul 22 Number of digital platform outages in Australia rose sharply in 2018 Sharp rise in electronic payment incidents in Australia resulted in substantial customer disruption in 2018.... 4499
News Analysis Jul 04 Facebook's Libra will rival US monetary system cites US House Financial Services Committee The US House of Representatives’ Financial Services Committee has called for a halt to Facebook's cryptocurrency-based digital wallet citing seriou... 15216
Trendwatch Jun 27 The race to build super-apps, platforms and communities As fintechs and big technology players are increasingly developing their platforms and apps, the financial services industry is in serious need of dev... 5812
Research Note Jun 23 Total e-wallet size in Indonesia likely to hit $15 billion by 2020 Indonesia is seeing exponential growth in mobile payments spurred by a robust fintech landscape, though usage remains uneven and limited... 21128
interviews Jun 18 Westpac's Duncan: “We need to welcome partnerships to drive innovation” Westpac chief development officer Macgregor Duncan spoke about the importance of partnerships in driving innovation... 5503
Opinion May 20 globaliD's Kidd on future exchange society: The what, the who, and the why Greg Kidd, co-founder and CEO of globalID, postulates a few possible paths for the future exchange society. Greg Kidd will be a speaker at the Futur... 6700
Opinion Apr 02 Banks’ online channel features: Bridging towards treasury management systems (TMS) ... 4778
Opinion Apr 01 "Apple's new credit card is just an incremental change that reinforces the dominance of banks in the digital finance space" Apple's new digital credit card, launched with Goldman Sachs, only buys the Western players a little more time in democratising payments and catching... 3870
Trendwatch Mar 18 Asia-Pacific, led by China, will drive the growth of usage-based insurance China has from 2010, become the world’s largest automobile market with more than 20 million new cars registered annually, reaching over 25 million ... 8143
interviews Mar 15 PingJia Technology's Li: "We are poised to drive usage-based insurance adoption in China" Insurance telematics solution provider aims to leverage the huge automobile market and high rate of smartphone penetration to grow usage-based insura... 5098
Research Note Feb 28 Despite rapid digitisation of payments in China, credit card usage will reach new heights by 2020 Chinese credit card industry exploded over the past two years, with growth rates being recorded in the number of credit cards issued and outstanding ... 16575
Datafiles Dec 20 China, India and Thailand payments surge ahead These are the leading countries where new payment options are creating new opportunities and disrupting the incumbents ... 11389
Case Study Nov 13 Most improved retail bank in Asia Pacific, Middle East and Africa Ping An Bank has successfully transformed its operating structure into a modern one, prioritizing asset-light and capital-light structures to allow f... 4001
editorial May 25 KakaoBank’s Yun receives The Innovation Leadership Achievement in South Korea Award for 2018 ... 25132
editorial May 25 Mynt’s Thomas receives The Innovation Leadership Achievement in the Philippines Award for 2018 ... 26709
TABLive Dec 20 VoiceVault’s Webb: “Voice biometrics is as strong as other leading biometric technologies” ... 2642
Case Study Jul 29 Enhancing operational efficiency and transforming mortgage experience through a cloud platform ... 3077
Research Note Jun 29 What does it take to build a successful mobile wallet – more than cool technology ... 6785
Research Note Nov 02 Hostile environment casts doubt on the future of mobile-only fintech banks ... 3983
Interviews Jun 20 Interview: “We intend to operate as an ally rather than to compete with banks” ... 3316
Research Note Feb 24 East and West African banks close gap with regional industry leaders in South Africa ... 3653
Research Note Feb 17 Democratisation of banking services puts focus on relationships over products ... 3358
Research Note Feb 16 Banks need to leverage their superior product knowledge to stay relevant ... 4060
Research Note Feb 03 Retail banking in the United Arab Emirates: Evolving and already competitive ... 4133
