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Manager/Senior Manager - Customer Services

Key Responsibilities:

  • Assist Department Head to supervise the individual teams and lead to the teams to achieve the KPI as well as to drive initiatives to uplift operations efficiency and customer experience
  • Monitor and supervise our hotline and counter services teams to provide quality services to our internal and external customers and ensure the smooth operations
  • Handle complaints and closely work with internal staff, agents and the Authorities
  • ...

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Head of AML, Private Banking

Key Responsibilities

  • Lead and oversee the AML compliance program for the Private Banking division, ensuring adherence to local and international regulations.
  • Develop and implement AML policies and procedures tailored to private banking services, aligning with best practices and regulatory expectations.
  • Engage with regulators and industry bodies, representing the firm on AML matters and maintaining a strong reputation within the industry.
  • Conduct risk assessmen...

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Investor Relations Director

Job Responsibilities:

  • Support the Group CFO and the Finance team in managing the shareholder and investor relationship
  • Enhance communication, maintain the IR database and preapre events for Group's interim and annual results announcement
  • Organise investor programs including regular IR meetings and small group meetings, day-to-day enquiries and other ad hoc IR event
  • Perform a comprehensive competitor analysis, including financial metrics ...

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Centralised Investigation Unit, Specialist

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and persona...

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Agency Business Development, Specialist (Asst Manager Level)

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful conn...

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Associate Director, Health Digital and Business Solution (Health & Wellness digital platform)

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive...

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Customer Analytics & Data Science Manager (Digital Sales)

Responsibilities:

  • Develop and manage data and behavior-driven targeted marketing execution and customer contact strategies
  • Work closely with business units to identify opportunities and data/ digital innovations in driving digital sales through effective targeting and analyzing customer behavior
  • Assist business units in applying data science insights such as predictive model and customer segmentation in marketing campaign to drive business performanc...

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Senior Business Technology Manager (Contract)

Responsibility:

  • Organize the BA and AD team members to carry out system projects or enhancements to meet the business requirements
  • Manage the day to day task assignment of BA and AD team members
  • Monitor the progress of projects and budget utilization
  • Organize management reporting
Requirement:
  • Degree holder or above in Business Studies, Finance, Information Technology, Computer Science or related disciplines
  • Over 25 years in deliveri...

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Assistant Operation Manager / Manager (Loans Division)

Responsibilities:

  • Loan administration and operation support
  • Prepare loan agreements and collateral documents
  • Ensure duly execution of loan documentations and comply with all policy, legal and regulatory requirements
  • Data and Limit input to mainframe systems
  • Coordinate with frontline units for providing prestige service to our customers
Requirements:
  • Higher Diploma or above in Business Administration, Ec...

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IT Data Center Operator

Job Description:

  • Perform daily computer operations of Mainframe and Open platform
  • Monitor console messages, network and online system
  • Perform scheduled batch job running and monitoring
  • Perform shift duty on a 7x24 roster basis
Requirements:
  • Diploma or above with some formal training in computer studies
  • Able to work independently under pressure
  • 24 x 7 shift duty is required
  • Candidates with more experience in data ce...

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