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Process Executive - Customer Support (Japanese & English) - (non-voice)

Job Title: Process Executive - Customer Support Location: Malaysia Language required: Japanese & English Detailed Role & Responsibilities • Listing Review (Verify and review information as per policy and guidelines) • Analyze the data, reviews, moderates and fixes relevant data, Resolves user reports and queries • Basic Listing Review • Listing verification. Identify spam trends and escalate to relevant teams ...

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SAP - Project Manager - Document Management System Migration (DMS)

Role: SAP - Project Manager - Document Management System Migration (DMS) Location: KL, Malaysia Required Experience & Qualifications

  • 10+ years of project leadership experience, with a specific focus on enterprise-wide DMS transformation and migration projects within the pharmaceutical, life sciences, or regulated manufacturing/logistics industry.
  • Must have led at least two full-cycle DMS deployments or migrations in...

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Process Executive - Customer Support- Indonesian & English - (non-voice)

Job Title: Process Executive - Customer Support-Indonesian & English Location: Malaysia Language required: Indonesian & English Detailed Role & Responsibilities • Listing Review (Verify and review information as per policy and guidelines) • Analyze the data, reviews, moderates and fixes relevant data, Resolves user reports and queries • Basic Listing Review • Listing verification. Identify spam trends and escal...

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TL - Claims Operation

The Medical Claim Supervisor oversees the medical claims team, ensuring efficient, accurate, and end to end compliant investigation. This leadership role involves managing team performance, implementing process improvements, and ensuing exceptional service delivery while aligning with Goals and Regulatory standards. List of Duties:

  1. Leading and mentoring the Medical Claims team, setting performance goals, and monitoring KPIs.
  2. Review and assess medical claims,...

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Process Executive - POI Editor (Vietnamese Language)

Job Title : Process Executive - POI Editor (Vietnamese Language) Job Location : Kuala Lumpur, Malaysia Job Expectations: •Proficiency in written and spoken Vietnamese language, with excellent communication skills. •Basic understanding of end-user operational and technological aspects of online maps and their uses for navigation. •Basic online research skills, including analyzing information from different sources a...

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Quality Assurance - Claims Excellence (Cantonese Speaking)

Summary of the Role: To develop, plan and administer a wide range of training programs (including technical, soft skills and induction) to Claims Team or where training is required to support claims processing services. To conduct monthly Quality Assurance checking to measure the effectiveness of the training provided; to identify gaps in processes and claim practices; role of the ambassador to drive the team to develop skills and knowledge to ensure a sustainable and robust t...

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SPE-Indonesian

Job Title: Process Executive - Outreach Specialist (Indonesian) Job Location: Kuala Lumpur, Malaysia Working hours/days: Monday to Friday, 9am to 6pm Working mode- Work from office. Role & Responsibilities:

  • Conduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy Maps and benefit end users
  • Communicate geo missi...

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Claims Excellence - Team Lead

Mandatory Skill:

  • Cantonese language speaking and reading fluently
  • Medical/Health Insurance domain
  • Claims operations
Job Description: The Supervisor supports the Quality Assurance & Training Assistant Manager in overseeing the Claims Excellence Team. This role is responsible for ensuring that post-payment claim reviews are completed within the established Service Level Agreements (SLAs). The Supervisor also assists in d...

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Outreach Specialist - Indonesian and English Speaker

Title: Outreach Specialist - Indonesian and English Speaker Location: Kuala Lumpur, Malaysia Experience: 0-1 Years Educational Requirement: Bachelor's degree in Business Administration, in GIS, a related field, or equivalent Relevant Experience and Minimum of Years/ Months: 0-1 year of experience working in digital/technology companies with tech products Core Competencies:

    <...

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Senior POI Editor (Vietnamese Speaker)

Job Expectations:

  • High proficiency in written and spoken Vietnamese with excellent English communication skills.
  • Basic understanding of end-user operational and technological aspects of online maps and their uses for navigation.
  • Basic online research skills, including analyzing information from different sources and finding information on the internet.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Passion for...

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