Research Note Feb 22 Income recovery for most retail financial services markets in Asia Pacific in 2017 Gross income from retail financial services for banks in Asia Pacific is expected to grow at a stable compound annual growth rate of 10% bet... 3445
Research Note Feb 22 Retail banking in the United Arab Emirates: Evolving and already competitive The banking industry in the United Arab Emirates (UAE) is moving towards recovery from the economic slowdown of p... 3901
Interviews Feb 22 Interview: “Establishing a business with FDI is what we want to grow” In the Philippines, there is a popular negotiation among buyers and sellers called “tingi’, which is the opposite of bulk sales. Think shampoos... 3069
Research Note Feb 22 The way forward for collaborating with non-banks The Egyptian retail banking sector is a largely untapped market, with over 53 million of the population unbanked ... 2832
Research Note Feb 22 Adding value to data a key challenge in a multi-channel world Retail banking in the Middle East and Africa has evolved greatly in the last few years as banks introduce new products and leverage innovation to m... 2905
Interviews Feb 22 Interview: “We’re more of a customer-driven wholesale bank that acquires and distributes” There has been enormous change within National Bank of Abu Dhabi (NBAD). New people have been hired for its bonds and syndication businesses so tha... 2607
Research Note Feb 22 Banks need to leverage their superior product knowledge to stay relevant East Africa’s retail banking industry is growing at a rapid pace with banks using technology to target customer segments that were once too costl... 3863
Research Note Feb 22 Democratisation of banking services puts focus on relationships over products West Africa’s retail banking industry is growing at a rapid pace, with growing competition in the once under-served retail banking and SME spaces... 3172
Research Note Feb 22 Vietnam banks: Putting their money in retail banking and technology Vietnam’s banking sector suffers from problems of inefficiency, undercapitalisation, and increasing cross-ownership among banks, all of which hav... 9947
Research Note Feb 22 From building digital capabilities to digital transformation Banks have embarked on a digitisation of products and services to reduce their operating costs... 4411
Interviews Feb 22 Interview: “It is important for the bank to expand beyond Beijing” Yan Bing Zhu, chairman of Bank of Beijing, traces how the bank has emerged as one of the leading SME and consumer banks in China 4008
Research Note Feb 22 ACB is positioning itself to become Vietnam’s leading bank Vietnam’s banking sector has undergone a radical restructuring in the past four years ACB has focused on developing better custo... 6655
Research Note Feb 22 Cash management technology – race towards centralising, digitising and future-proofing Cash management banks have utilised information technology in three core areas – centralisation, digitisation and collaboration - in the f... 3441
Research Note Feb 22 Hostile environment casts doubt on the future of mobile-only fintech banks Challenger banks have struggled to increase its customers and sales Enormous discontent with conventional banks have led to the em... 3786
Opinions Feb 22 Can DBS make it work? Global banks are pulling out from Asian markets as the “super regional bank” strategy loses steam 2330
Research Note Feb 22 Digital transformation powers profitability in branch banking Banks are undergoing significant digital transformation to provide customers with better services Self-service methods are being enc... 4982
Research Note Feb 22 DBS – Preparing for a digital future DBS has a 49% market share of online and mobile channel users in Singapore The bank has become more technology intensive since 2013<... 9344
Research Note Feb 22 The rise of APIs in retail banking API is a set of commands that allows software applications to talk with each other in a seamless manner There has been a surge in th... 6250
Research Note Feb 22 Emirates NBD: New mobile services enhance customer ease and experience Shake n' Save helped extend the reach of Emirates NBD's mobile banking service to more than 22,000 new customers The bank's cost-t... 2928
Interviews Feb 22 Making digital banking a profit centre Shinhan Bank launched Sunny Bank in 2016 to digitalise the bank's retail banking assets Sunny Bank used big data analytics to ass... 3813
Research Note Feb 22 Retail banks in Japan still struggling with decreasing profitability Japanese banks see growth potential in the high mobile and internet penetration rates among local citizens Sumitomo Mitsui Group a... 3985
Research Note Feb 22 Data analytics drives retail banking Many banks believe that big data analytics offers a significant competitive advantage and will determine their success in the future <... 14173
Research Note Feb 22 Mobile banking seen to overtake internet banking Digital banking has progressed at different paces in different markets in Asia Pacific, becoming more widespread in developed economies... 14575
Research Note Feb 22 today is nver Digital banking has progressed at different paces in different markets in Asia Pacific, becoming more widespread in developed economies... 6028
Case Study Feb 22 Enhancing operational efficiency and transforming mortgage experience through a cloud platform Traditional mortgage lending process was complicated by paper-based systems, excessive manual operations, and lack of consistent communicati... 2994
Interviews Feb 22 CIMB's Gupta: "Getting the culture right is a big step in regionalising your business" Digital, customer experience and analytics combined create competitive position 10897
Opinions Feb 22 Australian banks show indifference towards AML/CTF rules AUSTRAC recently commenced action in the Federal Court of Australia against the Commonwealth Bank of Australia for alleged breaches of the c... 9716
Research Note Feb 22 The Future of Finance Summit - Leadership in the digital economy track round-up Financial Institutions (FI) need to rethink strategy, adopt leaner and new collaborative models with technology as the key enabler. Mobile w... 2588
Research Note Feb 22 The future of wealth - how modern technology affected investing and entrepreneurship Wealth should not anymore be defined as mere accumulation of money and material assets but of finding and making profitable business opportu... 2593
Research Note Feb 22 TAB FOF Frictionless Roundup - edit kd ( Without Standfirst and bullets) From payments to supply chain, transaction banks are facing increasingly fierce competition from both tradition... 2583
Research Note Feb 22 TAB - Markets are now disrupted - edit kd ( Without Standfirst and bullets) Global developments, costly regulations and fintechs are disrupting today’s markets The near-term outlook for the global... 2585
Interviews Feb 22 SCB's Huen: "We still have room to get a more meaningful market share than what we have today" Standard Chartered Bank has been leveraging synergies between its business segments as well as the strength of its size in Hong Kong <... 2755
Research Note Feb 22 Are Thai banks prepared for the next phase in digital competition? There has been a rise in digital platforms for asset and deposit products, with banks ready to launch full-blown e-KYC process Pri... 19022
Research Note Feb 22 Improving customer experience and reviewing business models Technological innovation and disruption have redefined customer journey and existing business models in 2017 The new transaction b... 3392
Opinions Feb 22 Memoirs of a Citibank technology warrior - How the bank built the CORE (Part 1 of 4) Ajit Kanagasundram shares that Citibank’s first consumer banking system had to be abandoned after spending $50 million The COR... 5585
Opinions Feb 22 Memoirs of a Citibank technology warrior - The global cards project (Part 2 of 4) Citibank sought to launch cards across multiple geographies simultaneously The Regional Card Centre team developed and implemen... 5134
Opinions Feb 22 Memoirs of a Citibank technology warrior - Lessons learnt from the “Global Go to Common” project (Part 4 of 4) Citibank's Global Go to Common project, which costs $ 1.4 billion, was shut down after five years of incre... 7234
