Research Note Feb 22 How robots are changing the face of banking According to CB Insights, investment into robotics rose by 115% in 2015 Robotics process automation can bring notable time and cos... 18931
Opinions Feb 22 Singapore – Finance as a lack of the imagination I guess, to some extent, I’m the old man of the industry. The Asian Banker is 21 years old, and the funny thing about being called The Asian Bank... 5407
Analysis Feb 22 More banks are investing in new technologies to improve customer experience Digital and mobile experience, data analytics and cybersecurity preparedness are some of the top technology investment priorities of leading... 7698
Interviews Feb 22 "We marry analytics with our products" Digital competency has become a key differentiator for Singaporean banks OCBC continues to boost its digital and analytics capabil... 6936
Research Note Feb 22 Robots take over retail banks’ back offices Robotic process automation refers to logic-driven robots that execute pre-programmed rules on structured and some unstructured data 6983
Opinions Feb 22 Will artificial intelligence take over your banking job? Banks have been very good in automating tasks and then actually improving certain tasks through historical analysis In artificial ... 6473
Research Note Feb 22 Chatbots must become "smarter" for banks The popularity of chatbots is slowly rising due to their improved capabilities The benefits of chatbots are driving usage well bey... 4713
Co-published Feb 22 CIMB tests acceptance of chatbots in Malaysia CIMB makes online banking services accessible through a chat interface, providing a two-way messaging system In less than a year, ... 7289
Research Note Feb 22 Bots deliver better customer experience http://www.theasianbanker.com/updates-and-articles/chatbots-must-become-smarter-for-banks... 3580
Research Note Feb 22 Are Thai banks prepared for the next phase in digital competition? There has been a rise in digital platforms for asset and deposit products, with banks ready to launch full-blown e-KYC process Pri... 19022
Research Note Feb 22 A voice-led future – Banking with “Alexa” and similar services become mainstream
