Rankings Mar 12 Bank of China (Hong Kong), Emirates NBD and First Abu Dhabi Bank rank as the world’s best retail banks for strong deposits and strategic digital investments BOCHK, Emirates NBD and First Abu Dhabi Bank top TABInsights’ World’s Best Retail Banks Ranking 2026, as banks convert deposit strength into fee i... 196
Interviews Mar 03 RCBC reframes retail banking around employee primacy and programme-led growth RCBC's retail banking transformation centres on employee-focused programmes designed to improve financial inclusion and increase customer engagement. ... 2706
Analysis Feb 27 UOB reports $5.7 billion net profit after pre-emptive provisions as fee income reaches record UOB's 2025 performance highlights pre-emptive provisioning's impact on earnings, offset by record fee income and diversified income streams.... 1261
Interviews Feb 26 BPI shifts to engagement-led mobile banking model as digital adoption accelerates BPI’s mobile platform reaches 8.75 million users, anchoring customer engagement, acquisition, ecosystem integration and long-term digital-driven pro... 1140
Interviews Feb 20 Hang Seng Bank builds family-centred retail and wealth operating model for everyday banking Hang Seng Bank integrates everyday banking, branch transformation and family-centred wealth planning to strengthen customer engagement, deepen relatio... 857
Interviews Feb 03 CCB (Asia) anchors retail and wealth banking in Hong Kong to serve GBA Annie Chen, deputy chief executive of China Construction Bank (Asia) (CCB (Asia)), explained how the bank manages its Hong Kong retail and wealth mana... 4396
Interviews Jan 22 SCBHK frames retail and wealth strategy around affluent scale, execution and innovation Stephen Man explains how Standard Chartered Hong Kong’s retail strategy centres on affluent-led growth, hybrid digital–advisory execution and disc... 1177
Awards Ceremonies Nov 21 First Bank of Nigeria, Bank of Punjab, Stanbic IBTC, Absa, Al Rajhi Bank and BDO Unibank recognised for excellence in retail finance, SME banking and transaction finance First Bank of Nigeria, Bank of Punjab, Stanbic IBTC, Absa, Al Rajhi Bank and BDO Unibank were recognised at The TAB Global Finance Awards 2025.... 2182
Awards Ceremonies Nov 07 Absa Ghana, Commercial Bank of Qatar and BSF recognised for achievements in retail, transaction banking and trade finance in Middle East and Africa Leading financial institutions in the Middle East and Africa were recognised at the TAB Global Middle East and Africa Awards 2025 in Dubai. ... 1637
Interviews Oct 22 UBA accelerates growth through digital innovation and strategic expansion UBA is expanding across Africa through AI-driven digital innovation, real-time payments, and inclusive, customer-centric platforms that enhance financ... 2307
Awards Ceremonies Sep 25 CIMB, Hong Leong Bank and Alliance Bank recognised for excellence in retail, SME banking, digital and sustainable finance in Malaysia Leading banks in Malaysia were recognised at The Asian Banker Malaysia Awards 2025 in Kuala Lumpur.... 6360
Awards Ceremonies Sep 19 CTBC Bank and E.SUN Bank lead Taiwanese banks across retail, corporate and transaction banking Leading financial institutions in Taiwan were recognised for achievements in retail, transaction finance, financial technology and financial markets.... 3384
Co-published Aug 22 Standard Chartered Hong Kong redefines retail banking with digital-first, lifestyle-centric innovation Recognised as the Best Retail Bank in Asia Pacific at the TAB Global Excellence in Retail Finance Awards 2025 in Tokyo, Standard Chartered Hong Kong i... 6674
Interviews Jul 11 UOB Thailand sharpens retail banking focus after Citibank integration Following the successful integration of Citibank’s consumer banking business, UOB Thailand is reshaping its retail banking strategy by focusing on c... 5626
Awards Ceremonies Jun 25 ICBC (Asia) and BOCHK recognised for excellence in asset custody and wealth management in Hong Kong Industrial and Commercial Bank of China (Asia) [ICBC (Asia)] and Bank of China (Hong Kong) [BOCHK] received recognitions for their outstanding perform... 5766
Interviews Jun 16 RCBC retail banking bets on distribution strength and data science to scale growth RCBC's head of retail banking, Richard Lim, outlines the bank's strategy for growth through branch-led distribution, cross-selling and data-driven cu... 6737
Interviews Jun 13 UnionBank advances digital consumer banking with partnerships, AI and platform-driven growth UnionBank of the Philippines is redefining digital consumer banking with a strategy built on ecosystem partnerships, AI-led decisioning, providing a f... 8514
Trendwatch Feb 24 Digital and retail banking trends in 2025 The digital and retail banking sectors continue to evolve, driven by innovation, rapid development and adoption of generative artificial intelligence ... 4085
Leadership Awards Feb 22 CTBC Bank’s Amy Yang strengthens retail franchise dominance, expands inclusive and sustainable finance Amy Yang, Retail Banking Group CEO at Taiwan’s CTBC Bank, was recognised as the Retail Finance Leader of the Year in Asia Pacific for 2025 at the TA... 3459
Institutional Awards Feb 21 Standard Chartered, Industrial Bank of Korea, First Bank of Nigeria and WeBank recognised for excellence in retail, digital finance, SME banking and wealth management in Asia Pacific and Africa Standard Chartered and its Hong Kong subsidiary, Industrial Bank of Korea, First Bank of Nigeria and WeBank were recognised at The TAB Global Excellen... 4168
Trendwatch Mar 11 Unveiling the future of finance, embracing a new digital horizon TABInsights’ global benchmarks in retail and digital banks, and financial platforms, signal a significant shift towards digital transformations... 6882
Research Note Feb 26 Nominations are in for Global Retail Finance Leader of the Year 2024 TAB Global’s annual Retail Finance Leader of the Year award recognises outstanding contributions to sustainable banking and institutional transforma... 7099
Interviews Feb 21 SBI’s Krishnan: “We prioritise high availability, scalability and security” Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi... 3697
Excerpt Feb 20 HNB drives growth amid Sri Lanka's economic odds Hatton National Bank (HNB) defies Sri Lanka's macroeconomic constraints by delivering outstanding retail banking performance in 2023. Sanjay Wijemanne... 4759
Excerpt Feb 02 Trust Bank aims to become fourth largest retail bank in Singapore Dwaipayan Sadhu, CEO of Trust Bank, explains the company's plans to become Singapore's fourth largest digital retail bank. Backed by Standard Chartere... 5281
Excerpts Oct 03 Security Bank elevated retail banking through digitalisation and fintech collaboration Rahul Rasal, head of retail banking at Security Bank, is driving the bank's growth in retail banking and its transition to a digital, open-banking fut... 6553
Jun 20 Bill Winters leads StanChart’s strategic shift, refocusing on Asia for profitability and market share Bill Winters, CEO of Standard Chartered, has been recognised as the inaugural Global CEO of the Year at the Leadership Achievement Awards 2023. Winter... 11467
Co-published Jan 25 Ping An’s cloud-native technology accelerates digital transformation and Smart Bank implementation By the end of 2021, 28% of Ping An Bank’s applications, some 1,700, had been built based on a new cloud- native platform... 9382
Research Note Aug 02 Ping An Bank pips incumbent CMB and regional peers CBA, Stanchart and DBS to emerge best retail bank in Asia In 2020, Ping An Bank outperformed its domestic and regional retail banking peers not only in its business growth but also its technology capabilities... 10828
Research Note Jul 23 Mox and ZA Bank lead Hong Kong’s virtual bank race A year after Hong Kong issued eight digital banking licences, Mox and ZA Bank have emerged as the early leaders. Together with WeLab, the three banks ... 16593
Current Account Apr 26 Citi exits consumer banking to grow Asia wealth management business to $450 billion by 2025 US multinational investment bank and financial services company Citi plans to shut down its consumer banking operations in 13 countries... 9876
Current Account Mar 02 HSBC Holdings chooses Asia to accelerate business growth after plans to sell its US retail business HSBC Holdings is looking to focus capital from its underperforming businesses in Europe and the United States and invest $6 billion in Asia over a per... 10442
Current Account Dec 04 Grab-Singtel, SEA Group, ANT and Chinese consortium win new digital bank licences in Singapore After a COVID-19 led delay, the Monetary Authority of Singapore finally announced the winners of four of five digital banking licences that it planned... 10433
Research Note Aug 27 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga... 11394
Post Event Report Oct 12 BSP's deputy governor Fonacier: "We will ensure a "Balanced, Systematic and Progressive/ Prudent" approach to financial innovation" ... 6115
Mar 22 Bank of East Asia’s Hui receives The Asian Banker Retail Financial Services Leadership Achievement in Asia Pacific Award 2018 ... 4220
Mar 22 Blom Bank’s Chahwan receives The Asian Banker Retail Financial Services Leadership Achievement Award in the Middle East 2018 ... 3875
Research Note Jan 29 Creating the next level of client engagement with the Internet of Things ... 6010
Co-published Jan 02 Mainstreaming small and medium enterprises into the Philippines’ formal financial system ... 53558
TABLive Jun 15 Income recovery for most retail financial services markets in Asia Pacific in 2017/2018 ... 4236
Research Note Apr 06 Income recovery for most retail financial services markets in Asia Pacific in 2017 ... 5228
Interviews Feb 12 Interview: “We’re more of a customer-driven wholesale bank that acquires and distributes” ... 4628
Research Note Feb 03 Retail banking in the United Arab Emirates: Evolving and already competitive ... 5803
Research Note Jan 19 Digitisation efforts by large Australian banks boost customer satisfaction ... 6569
