Interviews Apr 11 HSBC Live+ targets lifestyle spends with overseas cashback benefits HSBC Singapore’s Live+ credit card focuses on the emerging affluent segment, offering high cashback and curated rewards in dining, shopping and ente... 1103
Keynote Speech Mar 28 Vietnam accelerates financial innovation on strong economic momentum Vietnam’s banking sector is entering a new phase of transformation, fuelled by robust economic growth, demographic tailwinds, supportive regulation ... 1821
Opinion Mar 13 China’s proactive fiscal policy: Driving growth, investment and global stability As the world grapples with economic uncertainty, inflation and rising geopolitical risks, China has unveiled a powerful fiscal response with significa... 778
Site Visits Feb 19 Strategic investments drive customer-centric digital finance The second day of the Japan Innovation Study Tour 2025 provided an in-depth look at how Japan’s financial institutions are leveraging technology, st... 1027
Interviews Dec 10 Exploring opportunities for Chinese enterprises in Latin America’s promising markets Panel discussion explores strategic investment opportunities in Latin American markets for Chinese enterprises, focusing on navigating complexities in... 1265
Interviews Nov 24 Cambodian banking association focuses on consumer protection, industry stability and resilience Rath Sophoan, chairman of the Association of Banks in Cambodia and Raymond Sia, vice chairman, discussed the priorities for Cambodia’s banking secto... 2060
Interviews Nov 12 Mastercard combats rising fraud with AI and global collaboration At the Singapore Fintech Festival 2024, Matthew Driver, executive vice president, head of services at Mastercard Asia Pacific, highlighted that as acc... 1724
News Analysis Nov 08 Open banking drives financial innovation in the Middle East Open banking is transforming the Middle East financial landscape, with Bahrain, Saudi Arabia, and the United Arab Emirates (UAE) leading through innov... 3598
Co-published Oct 28 Cathay United Bank seizes growth in Southeast Asia’s digital consumer finance markets Vietnam and Cambodia are key markets for digital consumer finance in Southeast Asia. Cathay United Bank is leveraging digital platforms and partnershi... 3720
Panel Discussion Aug 29 Strategies for success: Insights from ASEAN’s financial leaders at the Temenos Regional Forum 2024 Banking experts from across ASEAN discussed the critical role of technology and regulation in modernising financial systems, strengthening consumer pr... 2434
Aug 26 Taiwan’s leading banks prioritise innovation, regional expansion, and sustainability Industry leaders convened at Finance Taiwan to discuss the future of digital finance, regional expansion strategies, and the integration of sustainabi... 2553
Interviews Aug 19 UnionBank drives consumer banking growth with digital transformation and strategic acquisitions UnionBank strengthens its consumer banking segment through strategic acquisitions and innovative digital transformation initiatives.... 7636
Interviews Aug 12 Perbanas’ Anika Faisal discusses Indonesia's digital banking evolution Perbanas secretary general, Anika Faisal, highlighted the challenges and opportunities of digital banking in Indonesia, emphasising financial stabilit... 2785
Co-published Jun 06 Cathay United Bank boosts ASEAN presence, strengthening global supply chains and regional integration Expanding beyond Taiwan, the bank will focus on ASEAN markets to bolster global supply chain resilience and regional economic integration, according t... 4678
Interviews Apr 15 Suresh Ramamurthi on AI in banking: “AI and tokenisation will drive financial revolution” NetXD chairman Ramamurthi discussed the evolving landscape of financial technology, focusing on the integration of AI, blockchain, and programmable le... 2910
Interviews Mar 18 Trust, partnerships, and open banking key to BPI’s growth in the Philippines Bank of the Philippine Islands is expanding its reach and deepening retail loan market impact by enhancing digital and physical networks, embracing op... 9895
Perspectives Mar 15 AI, regulatory shifts, and digital bank expansion to define fintech in 2024 Generative AI revolutionises banking operations, regulatory frameworks adapt to innovation, and digital banks expand in global markets, marking signif... 7663
Interviews Feb 28 Chairman of Korea Federation of Banks emphasises industry ethics and innovation Under chairman Cho Yong-byoung, the Korea Federation of Banks will focus on enhancing industry ethics and innovation, aiming to combat misrepresentati... 14316
Excerpt Jan 30 Late entrant Toss Bank leverages advanced tech to disrupt and lead Toss Bank, led by CEO Hong Min-taek, shakes up South Korea's digital banking scene with innovation, daily interest payouts, and efficiency, positionin... 7167
Excerpt Jan 26 OCBC blends innovation with security to enhance consumer experience Sunny Quek, head of global consumer financial services, and Serene Koh, head of group digital business and digital transformation, discussed how OCBC ... 2964
Excerpt Jan 23 CIMB’s strategic vision in digital banking and consumer engagement The bank’s CEO Effendy Shahul Hamid outlined its strategy for ASEAN leadership, emphasising local market focus and practical, value-centric digital ... 3392
Excerpts Sep 26 StanChart Ghana invests in digital tech to boost retail business Standard Chartered Ghana adopted a new business strategy to improve customer service and promote digital platform usage... 7041
Aug 24 Cloud migration— Pandora’s box of data, culture and core replacement The cloud was the main topic of discussion at a tech roundtable, with leaders in digital innovation describing their experiences in core migration, ch... 4572
Panel discussion Aug 23 Digital money changes everything Financial industry leaders and decision-makers assess the banking and financial regulatory landscape over the course of digitalisation, fintech innova... 5254
Excerpts Mar 28 UOB strengthens core markets even as regional retail franchise doubles in size UOB is focused on a balanced business approach for scaling up strong, organic new-customer and profit growth as it enlarges regional retail franchise... 4082
Jun 15 BankQuality Rankings 2022: Changing consumer behaviour and digital services drive customer engagement South Korea’s kakaobank is the most recommended retail bank in Asia Pacific in 2022, the second time that the standalone digital bank has topped the... 13944
Research Note Apr 09 China to create state-backed entity to supervise tech data The Chinese government has proposed establishing a joint venture with local technology companies to oversee the collection of data from Chinese consum... 5562
Research Note Dec 29 StanChart Kenya is Most Recommended Retail Bank in Africa; Nedbank, Capitec Bank, CalBank, and Guaranty Trust Bank lead multiple consumer rankings Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQualit... 9061
Research Note Dec 11 Banque Saudi Fransi, Commercial International Bank and Emirates NBD lead consumer rankings in the Middle East The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their e... 7417
Speech Jul 09 Big tech in finance: opportunities and risks It is still early days for large technology companies or “big techs” in financial services, but given their size and customer reach, these have t... 5352
Opinion Jun 19 Swain: Navigating the future of global commercial banking A wave of global megatrends is creating a tailwind of opportunities for businesses and individuals willing to transform their approach and adapt solu... 5929
Research Note Feb 28 Despite rapid digitisation of payments in China, credit card usage will reach new heights by 2020 Chinese credit card industry exploded over the past two years, with growth rates being recorded in the number of credit cards issued and outstanding ... 16820
Case Study Nov 28 Yirendai, China’s largest P2P consumer finance platform, expands beyond lending Yirendai, the largest P2P online consumer finance marketplace in China, offers services that are based on technology-driven innovations such as big da... 8880
Research Note Jun 07 A voice-led future – Banking with “Alexa” and similar services become mainstream ... 15642
Opinion Nov 16 Memoirs of a Citibank technology warrior - Lessons learnt from the “Global Go to Common” project (Part 4 of 4) ... 7926
Opinion Nov 15 Memoirs of a Citibank technology warrior - The global cards project (Part 2 of 4) ... 5565
Opinion Nov 15 Memoirs of a Citibank technology warrior - How the bank built the CORE (Part 1 of 4) ... 5987
Interviews Sep 11 SCB's Huen: "We still have room to get a more meaningful market share than what we have today" ... 3152
Interviews Aug 01 CIMB's Gupta: "Getting the culture right is a big step in regionalising your business" ... 11375
Interviews May 18 Interview: “Dodd–Frank is not designed to prevent failure in all occasions” ... 2730
Research Note Jan 05 Hong Kong banks: increasing retail operations under a tighter regulatory regime ... 6081