News Analysis Feb 22 Broad brush or targeted digital marketing: How much is too much? P&G have decided to complement targeted social media marketing with more broad based tactics Leading banks have been adopting ... 4073
Research Note Feb 22 Non-bank players vie for customers in the digital payments arena Non-bank payment players have overtaken banks in terms of scale and usage Threats brought by non-bank players to commercial banks ... 3217
Research Note Feb 22 Chatbots must become "smarter" for banks The popularity of chatbots is slowly rising due to their improved capabilities The benefits of chatbots are driving usage well bey... 4713
Research Note Feb 22 Bots deliver better customer experience http://www.theasianbanker.com/updates-and-articles/chatbots-must-become-smarter-for-banks... 3580
Opinions Feb 22 R3’s Ghosh: “Asia Pacific countries lead the charge towards CBDCs” Central banks in Asia Pacific are ahead of US and UK in digital currency implementation Central banks explore new technologies ari... 7007
Speeches and Presentations Feb 22 On technology, skills and innovation in China: The next lap Technology is going to be owned by the end users China is still struggling to master the chip ... 8094