Interviews Jan 03 ICICI’s Jha: “We approach customers as ‘One Bank’ with the entire bouquet of services” ICICI Bank reported significant business growth in the first half of FY 2023-24, with increases in operating income and net profit driven by strong cr... 6615
Rankings Mar 30 Kasikornbank’s K PLUS records more than 19 million users or 17% growth in 2022 K PLUS grew its user base by 17% from 17.3 million to 19.7 million between 2021 and 2022, with financial transactions growing 41% in comparison to 202... 13218
Rankings Mar 28 Ping An Bank leads digital peers in channel integration, personalisation and design Banks strengthen digital banking capabilities by enhancing the user interface and user experience design, automation and digitalisation... 74448
Research Note Nov 03 China Merchants Bank is best retail bank amid strong competition from UAE, India and Singapore New performance benchmarks shaped by COVID-19 and digital transformation reshuffle best retail banks ranking in 2020... 10560
Research Note Aug 28 Retail Awards 2020: Best players focus on digital engagement and customer-centric ecosystems amid uncertain environment At the International Heads of Retail Finance Virtual Meeting on 28 August 2020, leaders from over 22 institutions in Asia Pacific, the Middle East and... 8899
Research Note Jan 31 Remittances and FX services – how banks are trying to crawl back these businesses from MTOs Given that remittances are so lucrative in so many markets in Asia, and that new competitors are offering faster and cheaper services, banks will need... 30475
Research Note Nov 21 Patterns of disruption are forcing banks to rapidly adopt new technology enabled models Driven by competition and rapid disruption, banks increasingly spend on technology enabled models targeted to improve customer experience and service ... 10497
Research Note Nov 07 Pursuing digital enhancements a top priority among regional banks Global and regional cash management banks across Asia-Pacific are making substantial investments in digital initiatives to enhance the overall transa... 7924
Interviews May 04 ICICI Bank’s Balakrishnan: “Going digital doesn’t mean giving away money” ... 24058
