Interviewed By Editorial
Wutisak Ongpatanakul, head of customer experience and digital at United Overseas Bank Thailand, was named Promising Young Banker in Thailand at the Leadership Achievement Awards Virtual Ceremony 2020 presented by The Asian Banker.
Wutisak Ongpatanakul, head of customer experience and digital at United Overseas Bank Thailand, was named Promising Young Banker in Thailandat the Leadership Achievement Awards Virtual Ceremony 2020 presented by The Asian Banker.
Wutisak expanded UOB Thai’s business banking franchise through innovative digital solutions and ecosystem of partners
Wutisak tapped into the small and medium-sized enterprise (SME) market by transforming and digitalising its businesses. To complement this, he led the team to expand the bank’s business banking through the development of digital product offerings and the enhancement of ecosystem of partners to support SMEs. He also optimised client onboarding processes to increase sales and improve team productivity. These allowed SMEs to streamline operations which resulted in improvements in the bank’s bottomline.
He demonstrated skills and expertise in his multiple tenures
He has taken so many leadership positions in the bank. As the head of Sales and Distribution, he launched the Business Banking Hub expansion strategy which grew the loan portfolio and deposits by 85% and 91%, respectively, in just four years. When leading Portfolio Management and Risk Monitoring, he developed a comprehensive business banking portfolio with risk monitoring framework which strengthened the bank’s risk management while increasing its income generation.
His achievements in the positions he held, has shown his adaptability to the distinct needs of different markets they serve. He has also shown a plethora of transferable skills that made him excel in his roles and that brought significant value to the bank.
His response to digital disruptions has made the bank competitive
With Wutisak at the helm, his colleagues were confident that he would consistently be on top of the trends and challenges such as digital disruptions. His foresight and adaptability to the ever-changing market conditions has helped transform the bank into a competitive bank that offers modern solutions.
Wutisak in his acceptance speech said, “All the challenges, all the tasks and all the projects allowed me to expand our franchise business in Thailand. For leaders in this industry, we can make a lot of things happen to help in new customer onboarding, and build a new business for our industry”.
For video of the Leadership Dialogue and Leadership Achievement Awards Virtual Ceremony, please click here.
About Promising Young Banker Awards
The Asian Banker Promising Young Banker Award programme is held every three years. Its aim is to recognise the achievements of outstanding bankers under the age of 40 with bottom-line responsibilities. The programme tracks the career development of next-generation leaders in the increasingly complex financial services industry in the Asia Pacific, Middle East and Africa regions. We look for information on demonstrated tangible results, proven attributes of leadership and a clear career trajectory. Candidates for this award can only be recommended by senior management and boards of banks, regulatory or related agencies.