TNEX was recognised as Best Digital Bank in Vietnam for leveraging partner networks and AI-driven processes to enhance operational efficiency and deliver seamless digital experiences. Vietinbank was awarded Best SME Bank in Vietnam for its approach to SME banking through digital onboarding, free transaction services and supply chain finance initiatives connecting SMEs with anchor corporates. BIDV received Best Private Bank in Vietnam for its shift to advisory-led wealth management, with dedicated private banking centres and a relationship manager network supporting high-net-worth clients. Vietcombank was awarded Best Wealth Management Bank in Vietnam (Affluent) for strengthening its wealth management services through targeted campaigns, relationship manager support and the VCB Tablet platform. Hanoi, June 11, 2026 – The Asian Banker Vietnam Awards 2026 recognised leading financial institutions across digital banking, SME banking, wealth management, transaction finance and artificial intelligence (AI) and technology adoption. The awards covered banks that demonstrated innovation, efficiency and digital transformation across their services, from AI-powered solutions and digital onboarding to ecosystem-based SME growth and wealth management. TNEX was recognised as Best Digital Bank in Vietnam for leveraging partner networks to drive 70% user growth to 3.4 million in 2024. The bank enhanced operational efficiency with automated loan approval and collection processes, selectively using AI while maintaining robust risk management and human oversight. Supported by a solid funding structure and institutional backing, TNEX maintained liquidity and resilience. A diversified revenue model, including fee-based services such as insurance distribution, contributed to earnings. Vietinbank was awarded Best SME Bank in Vietnam for reshaping SME banking under challenging market conditions. Digital onboarding through eKYC, free transaction services and supply chain finance initiatives strengthened client engagement and connected SMEs with anchor corporates. BIDV was awarded Best Private Bank in Vietnam for its shift from deposit-led accumulation to advisory-led wealth management. With dedicated private banking centres, a 17-branch relationship manager network, digitised advisory workflows and an in-house Mini-CIO team, the bank grew its high-net-worth client base to 7,500. BIDV also received the award for Best Customer Experience Initiative in Vietnam. Vietcombank was awarded Best Wealth Management Bank in Vietnam (Affluent) for its wealth management proposition, supported by sharper segmentation, targeted campaigns and enhanced relationship manager support. Its VCB Tablet initiative helped advisers serve clients more efficiently and expand access to wealth management products across the branch network. The bank’s core affluent client segment grew 21% year on year, while wealth management fee income contributed 45% of retail fee income. The bank also received awards for Best Digital Growth Strategy in Vietnam and Best Digital Payments Initiative in Vietnam. OCB was recognised for its API and open banking platform, which it has developed from a connectivity layer into a corporate banking solution. The bank’s API-as-a-Product strategy allows corporates to conduct payouts, collections, reconciliation, balance checks and statement retrieval directly within their own systems, embedding banking services into enterprise platforms. Cathay United Bank (Vietnam) was recognised for its CUB Vietnam Digital Lending App, which delivers a fully digital consumer lending experience guiding customers through registration, eKYC, underwriting, approval and disbursement processes, creating a smooth and accessible credit journey. By integrating banking services into a single digital platform, Cathay United Bank has reduced operational friction, improved user experience, and extended financial inclusion. Techcombank was recognised for its iProtek digital bancassurance platform and broader AI initiatives across Asia Pacific. The bank has leveraged AI to enhance advisory, onboarding, and customer support across its branch network, creating a more connected and intelligent client experience. Through integration with its banking ecosystem, Techcombank has improved transparency and guidance for customers, enabling more informed decision-making. MBBank was recognised for its MB Phone Pay ecosystem and cash-back card offerings, which have modernised retail payments while providing a customer-controlled rewards experience. The bank's platform combines payments, QR solutions, and loyalty programmes into a unified digital experience, making everyday transactions more convenient for both consumers and merchants. By rethinking payments and rewards, MBBank has strengthened engagement and expanded digital adoption at scale. VPBank received recognition for its AI-powered customer engagement platform and climate risk management initiatives. The bank has transformed its mobile platform into an AI-driven engine that personalises recommendations, automates services, and supports proactive engagement. In parallel, VPBank has integrated environmental, social, and governance principles into its lending frameworks, improving risk management, reinforcing sustainable practices, and ensuring that innovation in customer engagement aligns with long-term financial and environmental responsibility. TPBank was recognised for its enterprise-wide AI programme and mobile banking advancements. Its AI-TOP initiative extends artificial intelligence across operations, customer service and internal workflows, while the TPBank Biz Mobile platform provides businesses with workflow-driven, persona-based mobile banking tools. By embedding AI throughout its services, TPBank has enhanced operational efficiency, created more tailored experiences for corporate clients and enabled businesses to manage complex financial processes directly from their mobile devices. HDBank was recognised for its supply chain finance and digital account opening initiatives through its Đi HDBank platform, incorporating green finance solutions and digital approval processes into retail and corporate services. By integrating retail and corporate services into a digital workflow, HDBank has simplified onboarding and ensured that financial services are more accessible, sustainable and responsive to the needs of businesses at every level of the supply chain. SHB was recognised for its micro-merchant service platform, which combines banking, QR payments, secured lending and real-time voice confirmations. The bank has created an integrated solution for small businesses, converting informal merchant activity into structured financial operations. By providing micro-merchants with tools to manage transactions, track cash flow and access credit digitally, SHB has supported financial inclusion and business growth, creating a more resilient and connected small-business ecosystem. The awards reflect Vietnam’s continued focus on digitalisation, AI adoption and client-centric financial services. View the full list of winners of The Asian Banker Vietnam Awards 2026 at https://tabglobalawards.com/vietnam-awards/winners About TAB Vietnam Awards 2026 The awards recognise achievements in retail banking, financial technology, transaction finance and risk management, specific to financial institutions, banks, and non-banks, in Vietnam. Although we often receive numerous submissions from various countries and regions competing for a single award category in the Global Excellence Programme, the Vietnam Awards are focused on efforts at the national level, which may be unique or specific to this country. About TAB Global TAB Global owns and manages a number of world class digital content platforms namely, The Asian Banker, Wealth and Society, BankQuality.com as well as learning platforms like The Banking Academy and The Skill Store. Incorporated in Singapore, it has offices in Beijing, Dubai and support offices in Kuala Lumpur and Manila, with plans to expand to Johannesburg, London, Zurich and New York. Visit https://www.tab.global/ for details. Media Contact Nanda Lakhwani Editor TAB Global Email: nlakhwani@tab.global
