Co-published Feb 22 Striving for enhanced customer service and customer satisfaction The retail banking market in the Sultanate of Oman has been undergoing rapid changes in recent years, with local banks coming under pressure to con... 1940
News Analysis Feb 22 As China slows down, where would its next round of growth come from? In 1978, China opened up to the world, as the Communist Party slowly adopted a market economy. The economy steadily grew, rapidly picking up pace t... 2206
Interviews Feb 22 Interview: “Trade is the fundamental premise of Islamic Banking” Islamic Banking continues to make significant strides in the Middle East and North Africa (MENA) region as it outpaces growth compared with its con... 2793
Interviews Feb 22 Interview: “We’re more of a customer-driven wholesale bank that acquires and distributes” There has been enormous change within National Bank of Abu Dhabi (NBAD). New people have been hired for its bonds and syndication businesses so tha... 2607
Research Note Feb 22 East and West African banks close gap with regional industry leaders in South Africa Within Africa, the South African banking sector has long been viewed as benchmark setters for industry best practice within the continent. However,... 3422
Research Note Feb 22 Proactive—The new buzzword in the transformation at the Central Bank of the United Arab Emirates Multiple government institutions are restrategising and taking proactive measures for the future. Combined with de-risking, dollar clearing, and an... 4188
Interviews Feb 22 Interview: “Dodd–Frank is not designed to prevent failure in all occasions” On January 5, 2010, the United States Congress passed a landmark legislation that ended the era of government bailouts. The Dodd–Frank Wall Stree... 2712
Interviews Feb 22 Interview: “ICBC China incoming chairman Yi Huiman hints at broad organisational restructuring to strengthen risk and controls” The following is the full transcript of the interview with Yi Huiman, the incoming chairman of the Industrial and Commercial Bank of China (ICBC Ch... 4200
Opinions Feb 22 Can DBS make it work? Global banks are pulling out from Asian markets as the “super regional bank” strategy loses steam 2328
Research Note Feb 22 Robo-advisors poised to take off The target market for robo-advisors ranges from the average investor to high net worth individuals Assets under management managed b... 5967
Research Note Feb 22 How robots are changing the face of banking According to CB Insights, investment into robotics rose by 115% in 2015 Robotics process automation can bring notable time and cos... 18926
AB500 Feb 22 Capital and liquidity improved in the Middle East 2016 has been a challenging year for Middle Eastern banks, due to low oil prices, economic uncertainty and political instability in the regi... 8768
editorial Feb 22 Hang Seng Bank’s Wong receives The Asian Banker Transaction Banker of the Year in Asia Pacific (Domestic Bank) Award for 2018 John Wong’s 28 years of experience and knowledge has made him a valuable asset to Hang Seng Bank His rich experience from the Ho... 24282
Datafiles Feb 22 Mortgages in China and Hong Kong to witness moderate growth Hong Kong banks’ mortgage loan growth improved the most in 2017 but they will find it hard to sustain it because of the interest rate hike... 14273