News Analysis Feb 22 Half successful and half failed: The $1 billion cyber hacking attempt on Bangladesh Bank It is now being regarded as the world’s biggest attempted cyber heist on just one financial institution. An attempt to hack $1 billion from Bangl... 5618
News Analysis Feb 22 Cross-selling scandal at Wells Fargo is overhyped Wells Fargo employees have been pressured by ambitious and arbitrarily set sales targets ... 5212
News Analysis Feb 22 Relooking the transaction banking value proposition Banks are investing in resources to better appreciate and understand the risk appetites of customers 6578
News Analysis Feb 22 Mystery shopping becomes an important supervisory tool in retail banking Regulators are using mystery shopping to monitor practices in the retail banking industry to protect the consumers and identify possible mal... 10020
Research Note Feb 22 Chatbots must become "smarter" for banks The popularity of chatbots is slowly rising due to their improved capabilities The benefits of chatbots are driving usage well bey... 4713
Research Note Feb 22 Bots deliver better customer experience http://www.theasianbanker.com/updates-and-articles/chatbots-must-become-smarter-for-banks... 3580
Interview Feb 22 Wells Fargo’s Amin: “Asia remains a great growth story” Continued interest is US Dollar assets from trade and payments perspective and focus on cross-borde... 11955
