Research Note Feb 23 How robots are changing the face of banking According to CB Insights, investment into robotics rose by 115% in 2015 Robotics process automation can bring notable time and cos... 18935
Opinions Feb 23 Singapore – Finance as a lack of the imagination I guess, to some extent, I’m the old man of the industry. The Asian Banker is 21 years old, and the funny thing about being called The Asian Bank... 5408
Analysis Feb 23 More banks are investing in new technologies to improve customer experience Digital and mobile experience, data analytics and cybersecurity preparedness are some of the top technology investment priorities of leading... 7699
Interviews Feb 23 "We marry analytics with our products" Digital competency has become a key differentiator for Singaporean banks OCBC continues to boost its digital and analytics capabil... 6939
Research Note Feb 23 Robots take over retail banks’ back offices Robotic process automation refers to logic-driven robots that execute pre-programmed rules on structured and some unstructured data 6985
Opinions Feb 23 Will artificial intelligence take over your banking job? Banks have been very good in automating tasks and then actually improving certain tasks through historical analysis In artificial ... 6474
Research Note Feb 23 Chatbots must become "smarter" for banks The popularity of chatbots is slowly rising due to their improved capabilities The benefits of chatbots are driving usage well bey... 4715
Co-published Feb 23 CIMB tests acceptance of chatbots in Malaysia CIMB makes online banking services accessible through a chat interface, providing a two-way messaging system In less than a year, ... 7291
Research Note Feb 23 Bots deliver better customer experience http://www.theasianbanker.com/updates-and-articles/chatbots-must-become-smarter-for-banks... 3581
Research Note Feb 23 Are Thai banks prepared for the next phase in digital competition? There has been a rise in digital platforms for asset and deposit products, with banks ready to launch full-blown e-KYC process Pri... 19023
Research Note Feb 23 A voice-led future – Banking with “Alexa” and similar services become mainstream
