Interviews Aug 28 Leo Koesmanto drives Bank Saqu’s digital banking journey in Indonesia Bank Saqu is modernising digital banking for solopreneurs and SMEs in Indonesia through innovative technology and customer-centric services... 3401
Current Account Dec 04 Grab-Singtel, SEA Group, ANT and Chinese consortium win new digital bank licences in Singapore After a COVID-19 led delay, the Monetary Authority of Singapore finally announced the winners of four of five digital banking licences that it planned... 6910
Research Note Aug 28 Retail Awards 2020: Best players focus on digital engagement and customer-centric ecosystems amid uncertain environment At the International Heads of Retail Finance Virtual Meeting on 28 August 2020, leaders from over 22 institutions in Asia Pacific, the Middle East and... 7210
Research Note Apr 01 Platforms can thrive outside China - A look at what’s next While the growth of Alibaba and Alipay as well as Tencent and WeChat pay in China is well known, there have been questions about whether a similar mod... 9509
Research Note Dec 05 Top digital retail financial services provider in the Asia Pacific, Middle East and Africa The most competitive digital retail financial institutions come all but from China, and the elite club of the top 10, representing all non-bank financ... 11022
Research Note Dec 04 Consumers want speed – A leading-edge user experience is key to onboarding success The bank onboarding process should be fast, as the most fundamental attribute of an exceptional account opening experience is speed... 7668
Research Note Nov 21 Patterns of disruption are forcing banks to rapidly adopt new technology enabled models Driven by competition and rapid disruption, banks increasingly spend on technology enabled models targeted to improve customer experience and service ... 8442
