Research Note Apr 09 Indonesia e-wallet transaction to reach $18.5 billion in 2021 amid fierce competition As the number of e-wallet players in Indonesia surges amid the vast market opportunities, bigger players have begun extending the competition beyond p... 49687
Current Account Mar 04 Bank of Ayudhya partners Security Bank to tap Philippine consumer finance market Thailand’s Bank of Ayudhya (Krungsri) is set to join Security Bank to infuse $62 million in fresh capital for the expansion of its consumer finance ... 6672
Research Note Dec 29 StanChart Kenya is Most Recommended Retail Bank in Africa; Nedbank, Capitec Bank, CalBank, and Guaranty Trust Bank lead multiple consumer rankings Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQualit... 8819
Co-published Dec 18 SCB’s new payment hub boosts processing capacity and business growth Siam Commercial Bank and IT partner FIS implemented a future-proof payment hub to increase processing capacity and shorten product development cycle. ... 7692
Current Account Nov 11 Alibaba’s Singles Day breaks record within minutes of launch Alibaba achieved another record-breaking sales of RMB498.2 billion ($74.1 billion) in total gross merchandise volume for its 11-day shopping festival ... 5470
Research Note Nov 03 China Merchants Bank is best retail bank amid strong competition from UAE, India and Singapore New performance benchmarks shaped by COVID-19 and digital transformation reshuffle best retail banks ranking in 2020... 8638
Current Account Oct 23 Shopee scales its digital-first business as online shopping becomes the new normal The growth of e-commerce during the COVID-19 pandemic presented an opportunity for Shopee to expand its services and drive the digital economy in Sout... 15268
Research Note Oct 21 WeBank registers strong profits as it expands financial ecosystem WeBank, the digital-only bank subsidiary of Tencent, has emerged as an industry leader due to its scale, profitability and innovation... 9852
Research Note Dec 11 Banque Saudi Fransi, Commercial International Bank and Emirates NBD lead consumer rankings in the Middle East The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their e... 7200
Research Note Sep 14 UOB Singapore’s retail business yields strong performance as it expands digital customer engagement United Overseas Bank (UOB) increased retail banking income contribution by 15% as the financial industry grapples with digital advancement. The bank l... 21384
Research Note Aug 27 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga... 9525
editorial Jul 02 Kakaobank is the most helpful bank in Asia Pacific during COVID-19 according to consumers South Korea’s first digital-only bank Kakaobank (kakaobank) earned the top spot as the Most Helpful Bank in Asia Pacific during COVID-19 in the inau... 11176
Survey May 28 Kakaobank's digital only service wins customer vote to top BankQuality survey Kakaobank of South Korea has won the customer vote through its digital-only service to top APAC retail bank ranking ... 11602
