Interviews Apr 23 Bank Mandiri expands financial inclusion in Indonesia through Livin’ super app Bank Mandiri's Livin' super app drives financial inclusion and empowers customers with AI-enabled tools, digital wallets and cross-border capabilities... 534
Interviews Apr 14 Mobile-first banking drives customer engagement and productivity at Nedbank Nedbank’s strategic shift to a mobile-first approach has transformed its operations, boosting customer engagement, acquisition and operational effic... 2383
Conference Apr 06 AI improves banking operations but exposes execution gaps At the Shanghai International AI Finance Summit 2026, Wang Kaijing of SenseTime discussed how AI-driven models enable banks to integrate structured a... 2625
Interviews Mar 31 OCBC advances digital banking through enhanced architecture and embedded integration OCBC is reshaping the future of regional banking across Singapore, Malaysia, Indonesia, Hong Kong, China and Macau through Velocity and the OCBC Busin... 2145
Rankings Mar 16 Nubank, WeBank and MYBank top the 2026 World’s Best Digital Banks Ranking with strong financial performance and diversified offerings Digital banks are moving toward more structured growth, with headline growth moderating but overall expansion remaining strong. Profitability has impr... 5207
Awards Ceremonies Mar 13 Bank of China HK, Nedbank, Standard Chartered HK, WeBank and UOB recognised for excellence in retail banking, digital finance, SME banking and wealth management in Asia Pacific and Africa Bank of China HK, Nedbank, Standard Chartered HK, WeBank and UOB were recognised for outstanding contributions to retail banking, digital finance, SME... 1605
Interviews Mar 05 CIMB reorients SME banking around transaction data and cash-flow lending across ASEAN In 2025, CIMB's SME banking in Southeast Asia focused on transaction capture, deposit stability, and cash-flow visibility. Lawrence Loh, co-CEO, outli... 2169
Interviews Mar 03 RCBC reframes retail banking around employee primacy and programme-led growth RCBC's retail banking transformation centres on employee-focused programmes designed to improve financial inclusion and increase customer engagement. ... 4849
Interviews Feb 26 BPI shifts to engagement-led mobile banking model as digital adoption accelerates BPI’s mobile platform reaches 8.75 million users, anchoring customer engagement, acquisition, ecosystem integration and long-term digital-driven pro... 1797
Interviews Feb 20 Hang Seng Bank builds family-centred retail and wealth operating model for everyday banking Hang Seng Bank integrates everyday banking, branch transformation and family-centred wealth planning to strengthen customer engagement, deepen relatio... 1460
Awards Ceremonies Dec 11 Sim Tshabalala named CEO of the Year in Africa for driving pan-African integration, digital transformation and sustainable growth Sim Tshabalala’s leadership at Standard Bank Group has strengthened the group’s regional influence, digital capabilities, operational resilience a... 2670
Singapore Fintech Festival Dec 10 European Commission shapes the next frontier of AI governance in finance As AI permeates finance, the EU tightens governance, accountability and data-protection rules, with Peter Kerstens, adviser to the European Commission... 2345
Singapore Fintech Festival Nov 26 XTransfer builds intelligent cross border payments for global SMEs Violas Xiao, CEO of XTransfer Singapore, explains how AI, data and ecosystem partnerships are shaping the company’s cross border payments infrastruc... 2852
Singapore Fintech Festival Nov 21 Hedera positions its distributed ledger network for institutional use Isadora Arredondo, global policy director at Hedera, outlined how the network’s technical design, governance structure and regulatory engagements ai... 1726
Opinion Oct 24 The next firewall is human: How banks protect customers through knowledge Banks can turn financial knowledge into their strongest defence against scams, debt and digital exploitation. ... 2106
Interviews Oct 22 UBA accelerates growth through digital innovation and strategic expansion UBA is expanding across Africa through AI-driven digital innovation, real-time payments, and inclusive, customer-centric platforms that enhance financ... 2881
Sibos Round Up Oct 14 Wise Platform embeds low-cost, instant cross-border payments into banks and ecosystems At Sibos Frankfurt 2025, Samarth Bansal, general manager for Wise Platform Asia Pacific, explained how Wise is extending its infrastructure from retai... 2818
Interviews Sep 22 Deutsche Bank balances legacy and new rails in global payments Sebastien Avot, head of institutional cash and trade finance, Asia Pacific at Deutsche Bank, explained how the bank is navigating the coexistence of e... 3524
Site Visits Sep 09 AI at scale in infrastructure, commerce and finance in Shanghai China AI Innovation Study Tour 2025 opened in Shanghai, showing AI’s role in infrastructure, commerce, and financial services via leading firms.... 2990
Co-published Aug 25 Standard Chartered leads digital wealth transformation with personalised advisory at scale Awarded Best Wealth Management Bank in Asia Pacific at the TAB Global Excellence in Retail Finance programme 2025 in Tokyo, Standard Chartered is driv... 5020
Co-published Aug 22 Standard Chartered Hong Kong redefines retail banking with digital-first, lifestyle-centric innovation Recognised as the Best Retail Bank in Asia Pacific at the TAB Global Excellence in Retail Finance Awards 2025 in Tokyo, Standard Chartered Hong Kong i... 6933
Co-published Aug 20 Bank of China (Hong Kong) sets new benchmark in wealth management Bank of China (Hong Kong) was awarded Best Wealth Management Bank in Hong Kong at the TAB Global Excellence in Retail Financial Services 2025 Awards P... 8213
Interviews Jul 31 Krungsri GIFT looks to reshape loyalty with AI-driven, mission-based engagement Krungsri aims to redefine customer loyalty with GIFT, a personalised, gamified rewards platform embedded within its mobile banking app. By aligning ... 6309
Interviews Jul 28 CIMB sharpens retail and wealth strategy under Forward30 vision CIMB is transforming retail and wealth under its Forward30 strategy by combining digital innovation, AI-driven advisory, and regional scale to deepen ... 5830
Roundtable Jul 26 Raising the bar in Thailand's digital banking age In the wake of Thailand’s approval of virtual bank licences, leading business, operation, risk management and technology heads from incumbent and em... 4503
Interviews Jul 25 CIMB eyes strategic and purposeful growth while strengthening its ASEAN franchise At CIMB’s inaugural ASEAN Media Trip, Group CEO Novan Amirudin and his fellow group banking leaders elaborated on how the bank’s Forward30 strateg... 4974
Interviews Jul 11 UOB Thailand sharpens retail banking focus after Citibank integration Following the successful integration of Citibank’s consumer banking business, UOB Thailand is reshaping its retail banking strategy by focusing on c... 6100
Interviews Jun 16 RCBC retail banking bets on distribution strength and data science to scale growth RCBC's head of retail banking, Richard Lim, outlines the bank's strategy for growth through branch-led distribution, cross-selling and data-driven cu... 7214
Leadership Awards May 23 TAB Global confers William “Bill” Seidman Lifetime Leadership Achievement Award on Muliaman Hadad: Recognising enduring contributions to financial supervision and governance Muliaman Hadad is honoured for a lifetime of leadership that reshaped Indonesia’s financial system—championing regulatory reform, inclusive financ... 3584
Interviews Apr 16 KB Kookmin strengthens custody leadership in South Korea through client-centric innovation and operational excellence KB Kookmin Bank outlines how it is enhancing its custody and services business through client-centric improvements, operational resilience and continu... 5325
Apr 02 HSBC Live+ recognised as best cash back credit card in Asia Pacific HSBC Singapore’s Live+ credit card, which was recognised as the Best Cash Back Card in Asia Pacific, stands out for its lifestyle benefits, high cas... 3421
Institutional Awards Mar 27 Vietcombank, VietinBank, Cake, BIDV and TPBank recognised for excellence in wealth management, SME banking, private banking, digital and social banking in Vietnam Vietcombank, VietinBank, Cake, BIDV and TPBank were recognised at The TAB Global Excellence in Retail Finance and Technology Innovation Vietnam Awards... 4214
Conference Mar 03 Thai banks ponder a future defined by speed, collaboration and customer experience in the AI era How banks in Thailand can harness emerging technologies, reinvent collaboration and create a seamless, boundary-less customer experience.... 4790
Interviews Jan 16 Baiduri Bank aims to lead Brunei’s banking future through innovation Baiduri Bank CEO Ti Eng Hui shared how innovation, resilience and community engagement have driven the bank’s growth as it celebrates 30 years of em... 7868
Interviews Nov 24 Canadia Bank balances prudence, innovation and community engagement amid market challenges Canadia Bank, under CEO Raymond Sia, is navigating Cambodia’s evolving financial landscape with a focus on stability, digital transformation, and co... 5602
Feature Oct 15 GoTyme Philippines enhances user engagement and retention Hybrid distribution with physical kiosk, payroll integration and strategic acquisitions drive user engagement and retention for the digital bank in th... 6991
Interviews Aug 25 Art Outreach Singapore chairman Mae Anderson builds bridges between arts and community Mae Anderson, a lifelong advocate for the arts and visual literacy, has transformed Art Outreach Singapore into a pivotal force in the local arts scen... 4992
Interviews Jun 13 SHB streamlines technology adoption for swift market entry One of Vietnam‘s leading commercial banks, Saigon-Hanoi Bank, accelerates its digital evolution with cutting-edge banking solutions.... 5277
Interviews May 30 GXBank’s Lai Pei Si: “We’re a motley crew of technologists and bankers with a clear purpose to build the bank forward” GXBank is the frontrunner in inclusive, technology-driven financial services in Malaysia. Its CEO Lai Pei Si discussed the bank’s journey since its ... 6836
Interviews Mar 18 Trust, partnerships, and open banking key to BPI’s growth in the Philippines Bank of the Philippine Islands is expanding its reach and deepening retail loan market impact by enhancing digital and physical networks, embracing op... 14482
Speeches and Presentations Mar 08 Digital Banking Annual Meeting 2024: Shaping the future through AI Industry leaders converged in Seoul to explore the transformative potential of emerging technologies like AI and blockchain, and highlighted the imper... 3638
Speeches and Presentations Mar 08 Digital Banking Annual Meeting 2024: Shaping the future through AI Industry leaders converged in Seoul to explore the transformative potential of emerging technologies like AI and blockchain, and highlighted the imper... 29161
Research Note Feb 26 Nominations are in for Global Retail Finance Leader of the Year 2024 TAB Global’s annual Retail Finance Leader of the Year award recognises outstanding contributions to sustainable banking and institutional transforma... 7349
Excerpt Jan 30 Late entrant Toss Bank leverages advanced tech to disrupt and lead Toss Bank, led by CEO Hong Min-taek, shakes up South Korea's digital banking scene with innovation, daily interest payouts, and efficiency, positionin... 9956
Interviews Jan 27 Oxford Risk’s Pereira-Stubbs: “Emotional comfort in investing influences financial decisions” James Pereira-Stubbs, chief client officer at Oxford Risk, discussed the impact of behavioural finance, a domain where technology, psychology and fina... 2205
Excerpt Jan 23 CIMB’s strategic vision in digital banking and consumer engagement The bank’s CEO Effendy Shahul Hamid outlined its strategy for ASEAN leadership, emphasising local market focus and practical, value-centric digital ... 5851
Research Note Aug 27 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga... 11642
