Research Note Feb 22 From building digital capabilities to digital transformation Banks have embarked on a digitisation of products and services to reduce their operating costs... 4411
Research Note Feb 22 Financial authority drives digitisation and innovation in Taiwan Financial Supervisory Commission's “Bank 3.0” vision is a key driver towards digital adoption Banks have an urgent need to dif... 4188
Co-published Feb 22 CMB experiments with emerging technologies and social media channels to boost credit card business China Merchants Bank (CMB) implemented Intelligent Micro Service Platform (IMSP) system that integrated social media, instant interactive sy... 4285
Case Study Feb 22 Liv – A New Model for Digital Banking in the Middle East Emirates NBD used a new model to launch Liv, developing a middle layer rather than using an expensive platform and also outsourcing many fun... 6842
Research Note Feb 22 Consumers want speed – A leading-edge user experience is key to onboarding success Banks lag far behind customers’ expectations for seamless digital onboarding Financial institutions (FIs) are at risk from start... 7610
Research Note Feb 22 Platforms can thrive outside China - A look at what’s next Innovative new competitors from airlines and transport are working to upend financial services by driving innovation and inclusion 9453
Research Note Feb 22 New players, new practices and new technologies in an evolving payments landscape Payments are a key battleground in financial services, and rightly so. “On the banking side,” PayU CEO Laurent le Moal observed, “banks have ... 3997
Interviews Feb 22 Cake Vietnam digital bank aims for profitability by end 2024 Quang Nguyen, CEO of Cake Vietnam, is confident that the bank will be among the top 5% of profitable digital-only banks globally by the end of 2024... 3927
TABLive Feb 22 VoiceVault’s Webb: “Voice biometrics is as strong as other leading biometric technologies” Julia Webb shares that the company is working with banks in China and Korea in developing voice biometrics She believes the accura... 2435
Interviews Feb 22 Mastercard combats rising fraud with AI and global collaboration Mastercard leverages artificial intelligence (AI) widely, focusing on fraud detection, and personalised notification. With $143 billion in annual t... 1121
Site Visits Feb 22 Exploring fintech regulation, sustainability, wearables and corporate venture capital innovation Delegates gained insights from industry leaders, including the Japan Financial Services Agency (JFSA), Sumitomo Mitsui Banking Corporation (SMBC... 339
