Co-published Feb 22 Enabling seamless customer experience through digital transformation of channels Asian Banker Research shows that a large component of direct retail sales (asset and liability products) is still focused on branches. Digit... 4136
Research Note Feb 22 AI and big data-based apps provide strong potential to drive hyper-personalisation The banking industry is transitioning from traditional segmentation and micro-segmentation to hyper-personalisat... 5436
sponsored Feb 22 Axis Bank transitions to microservices and multi-cloud technology to be future-ready In an increasingly competitive environment, financial institutions strive to provide a seamless, innovative and personalised service to ... 11761
