Research Note Feb 22 Disruption forces banks in Asia Pacific to refocus their technology investments A more challenging operating environment that has impacted profits is forcing banks to trim their cost structures and invest in technology... 5891
Opinions Feb 22 The five superpowers of data DBS believes banking needs to disappear out of people's lives to provide them with better customer experience. Big data has hel... 2351
Interviews Feb 22 CIMB's Gupta: "Getting the culture right is a big step in regionalising your business" Digital, customer experience and analytics combined create competitive position 10897
Co-published Feb 22 CIMB tests acceptance of chatbots in Malaysia CIMB makes online banking services accessible through a chat interface, providing a two-way messaging system In less than a year, ... 7289
Research Note Feb 22 Brighter near-term outlook belies real risks Banks’ asset quality metrics is expected to improve moderately in 2018 Tighter regulations, including those on banks’ interban... 35337
Interviews Feb 22 Standard Chartered's Gorriz and Kundu: "Delivering digital solutions in 5 seconds" Standard Chartered Bank is focusing its digital solutions on the customer segment of one The customer journey provides the framewo... 5767
TABLive Feb 22 IoT Pioneer Bailey: “There’s a huge amount of opportunity of live smart city projects now for the banks to get involved in” Bailey believes the Internet of Things is about bridging the physical world with the digital world He also thinks there’s a big ... 4651
TAB RadioFinance Feb 22 Mambu's Danilkis: "Everyone is now concerned about moving their customers and sales data to the cloud" Eugene Danilkis believes there is now a growing trend of banks using cloud technologies <... 4012
Interviews Feb 22 Illuminate Financial’s Whitcroft: “We are business solutions investor first, technology investor second” Mark Whitcroft shares that the company is looking at technologies that address cost, capital, control, and compliance in addition to the... 25419
Awards Ceremonies Feb 22 Role of strong and sustainable leadership in the financial services industry Bank of China (Hong Kong) came out as the top Wealth Management Bank, reporting 180% post-pandemic growth in the affluent client segment. Its Famil... 1592