Banking & Financial Services Publication Company

Monday, 23 February 2026

All The Asian Banker Articles By ( service levels)

Interviews

Feb 20

BDO Unibank rebuilds contact centre into a customer and enterprise servicing platform

BDO Unibank has restructured its contact centre into an enterprise servicing platform, shifting from a reactive inbound unit to a governed, data-drive...

119

Conversations

All Comments

There are no comments. Be the first to comment!

It’s free — just fill out the quick form to get instant access.

Full Name *

Email *

Country *

Institution *

Department

Job Title

I consent to receiving marketing communications from FIS by telephone, email, SMS and physical mail. I understand I will be able to withdraw my consent, change the method(s) used for communication or unsubscribe at any time by clicking here.
Please read FIS' privacy notice. to learn more how FIS will process your personal data.

Limit 7000 characters - 7000 characters remaining

Upload Image

Accepted file types: JPG, PNG Max file size: 2MB

Topics

Other Resources

Leadership Achievement

Financial Markets

Banking

Country/Territory/Regional Awards

Signature Conferences

Country Level Annual Conferences

The Banking Academy

Innovation Study Tours

Directories

Other Resources

Content Marketing Solutions

Research & Consulting

Events

The Banking Academy

Recent Search

From banker to insurer - Dennis Tan’s transition to impacting lives at Prudential Singapore

From banker to insurer - Dennis Tan’s transition to impacting lives at Prudential Singapore

All The Asian Banker Articles By ( service levels)

BDO Unibank rebuilds contact centre into a customer and enterprise servicing platform

BDO Unibank rebuilds contact centre into a customer and enterprise servicing platform

Conversations

All Comments

No results found

No results found

No results found

No results found

No results found

No results found