Clients are adapting to changes in consumer behaviour, technology adoption, disruptions in technology, environmental, social and governance (ESG) transitions, sustainability, the pandemic's impact, and geopolitical tensions. They are exploring solutions like business to business marketplaces, sales portals, and digital tools to support their new business models. HSBC aims to provide solutions such as receivable finance to enhance liquidity and extend payment terms, supply chain finance to expedite supplier payments, and inventory finance for contingency management.

The Electronic Trade Document Act, stemming from United Nations model work, is facilitating the digitalisation of key trade documents, improving speed, reducing fraud, and increasing efficiency in global trade. This legal framework will enable businesses, including SMEs and large corporations, to embrace electronic bills of lading and digital solutions more readily.