In this issue: Trends article on a voice-led future and banking with "Alexa" and similar services; a case study on the success of South Korea's Kakaobank; and interviews with Simon Loong, CEO, WeLab; Cheng Li, CTO, Ant Financial; Grace Yin, director, WeChat Pay; and Madhivanan Balakrishnan, chief technology and digital officer, ICICI Bank. We also focused on a profile of retail financial services in Hong Kong; and industry data on mobile wallets and mortgages.
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