In this issue: A trends report on real-time retail payment systems in Asia Pacific. A case study on how Bank of Ayudhya improved customer experience through branch automation. An interview with Cynthia Siantar, co-founder of Call Levels. Consumers feedback on ATMs based on BankQuality.com. A country profile on Thailand banks which are undergoing a digital transformation. An industry data on the varying trends in banks insurance and investment fee income.
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