Research Note Feb 22 Adding value to data a key challenge in a multi-channel world Retail banking in the Middle East and Africa has evolved greatly in the last few years as banks introduce new products and leverage innovation to m... 2905
Research Note Feb 22 East and West African banks close gap with regional industry leaders in South Africa Within Africa, the South African banking sector has long been viewed as benchmark setters for industry best practice within the continent. However,... 3425
Interviews Feb 22 Interview Transcript: “We try to think like our customers” Huy said ACB has focused on building its retail network after it went through massive restructuring due to a huge credit crisis Un... 2749
Research Note Feb 22 Shinhan Bank’s full service biometric-enabled digital kiosks to takeover role of its branches Shinhan Bank has sought to improve digitisation, automation, and self-service capability by launching a fu... 4534
Co-published Feb 22 Enabling seamless customer experience through digital transformation of channels Asian Banker Research shows that a large component of direct retail sales (asset and liability products) is still focused on branches. Digit... 4136
Case Study Feb 22 PayMaya serves the unbanked in the Philippines through the mobile app Mobile banking penetration in the Philippines remains significantly low despite the increasing number of mobile phone users Paymay... 15968
Research Note Feb 22 Asia Pacific banks are leveraging on technology to remain competitive in a muted unsecured loan market Tighter unsecured lending standards led to slower unsecured loan growth in Singapore from 2014 to 2016 Cautious lending and compet... 3267
Research Note Feb 22 How digitisation powers DBS to profitability DBS Group achieved record net profit of S$2.35 billion for the first half of 2017 The stellar profit came despite the non-performi... 4537
Interviews Feb 22 CCB’s Yu: “Defining the new role of the branch for the young” Amidst a rapid digitisation pace, Yu believes the number of physical bank branches will remain stable Yu believes that physical ch... 2610
News Analysis Feb 22 DBP and LandBank merger scrapped DBP and LandBank are not merging The two entities serve as Maharlika Investment Fund depositor... 5674
TABLive Feb 22 Shinhan Bank's full service biometric-enabled digital kiosks to takeover the role of its branches ... 3208