Research Note Feb 22 Shinhan Bank’s full service biometric-enabled digital kiosks to takeover role of its branches Shinhan Bank has sought to improve digitisation, automation, and self-service capability by launching a fu... 4530
Research Note Feb 22 Digital transformation powers profitability in branch banking Banks are undergoing significant digital transformation to provide customers with better services Self-service methods are being enc... 4977
Interviews Feb 22 Making digital banking a profit centre Shinhan Bank launched Sunny Bank in 2016 to digitalise the bank's retail banking assets Sunny Bank used big data analytics to ass... 3810
Research Note Feb 22 South Korean banks rely on fintech as they contest for dominance in digital retail banking The country’s first internet-only bank paves the way for the industry to increase competitiveness in the retail banking sector I... 4791
