Case Study Feb 22 Emirates NBD leverages on virtual assistant for phone banking optimisation Emirates NBD Virtual Assistant (Eva) is the first-in-region natural voice recognition technology based automated phone banking assistant and also f... 7530
Research Note Feb 22 Patterns of disruption are forcing banks to rapidly adopt new technology enabled models Fintechs and new entrants are driving evolution in financial services as they set new standards and change customer expectations. The disruption is... 8155
