Research Note Feb 22 Banks embrace digital innovation but find it hard to make substantial changes to its conventional business model Banks are moving more products and services on their digital platform to get acquired fully straight-through processes An increasi... 3188
Interviews Feb 22 CIMB's Gupta: "Getting the culture right is a big step in regionalising your business" Digital, customer experience and analytics combined create competitive position 10897
Co-published Feb 22 CIMB tests acceptance of chatbots in Malaysia CIMB makes online banking services accessible through a chat interface, providing a two-way messaging system In less than a year, ... 7289
Proceedings Report Feb 22 Banks must stop living in the past Fast-pace change in the banking industry demanded institutions to rethink strategy, adopt leaner, agile and collaborative models F... 5922
Research Note Feb 22 Are Thai banks prepared for the next phase in digital competition? There has been a rise in digital platforms for asset and deposit products, with banks ready to launch full-blown e-KYC process Pri... 19022
