Interview Feb 22 BCA’s Setiaatmadja: “Accelerating digital strategy vital to growing customer base and business stability” Continuous expansion in digital capabilities is key to growing customer base and ecosystem Customer engagement surged as a result ... 9260
Research Note Feb 22 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era Digital services a key driver of customer engagement and loyalty Rankings reflect the true voice of consumers Banks were... 9286
Research Note Feb 22 Indonesia e-wallet transaction to reach $18.5 billion in 2021 amid fierce competition Local fintech players are currently dominating Indonesia’s digital payments space Bank and non-bank players are collaborating to... 49117
Current Account Feb 22 Top Indonesian banks’ net profit slid 39% as bad loans rose Net profit of Bank Negara Indonesia (BNI) and Bank Danamon dropped the most Bank Central Asia (BCA) saw the smallest decline in ne... 8613
report Feb 22 BankQuality Rankings 2022: Changing consumer behaviour and digital services drive customer engagement Personalised and agile digital services dictate strong customer engagement Rankings reflect the true voic... 13520
Press Release Feb 22 BCA’s Setiaatmadja bolsters CASA to establish APAC’s strongest funding base Jahja Setiaatmadja of Bank Central Asia (BCA) was awarded CEO of the Year in Asia Pacific, while BCA was concurrently recognised as Bank of the Yea... 6895
TABLive Feb 22 Bank Central Asia taps digital technology and huge personnel to improve customer experience Here is the transcript: As the leading bank in Indonesisia, Bank Central Asia (BCA) depends on the collective contribution of employeees at all... 3725
