Interviews Feb 20 BDO Unibank rebuilds contact centre into a customer and enterprise servicing platform BDO Unibank has restructured its contact centre into an enterprise servicing platform, shifting from a reactive inbound unit to a governed, data-drive... 169
Singapore Fintech Festival Nov 20 Mastercard’s 2030 vision builds an intelligent future for payments Mastercard’s Sandeep Malhotra outlines how tokenisation, interoperability and AI-ready systems are reshaping Asia Pacific’s payments infrastructur... 3091
Site Visits Feb 27 Innovation and leadership lessons from SoftBank and SBI SoftBank and SBI have emerged as powerful forces in financial and technological innovation. Their approaches to investment, digital transformation and... 7205
TABLive Dec 20 VoiceVault’s Webb: “Voice biometrics is as strong as other leading biometric technologies” ... 3658
