Indonesian lender, Bank Central Asia is turning towards the latest technology and a large well-trained human resource to improve the banking experience of its customers
Sri Lanka’s People’s Bank has worked on achieving notable operational efficiencies and enhanced customer engagement through an integrated digital banking platform.
DBS has improved its digital customer experience by making most branch banking transactions digital though it s Video Teller Machines
Deustche Bank discusses the challenges and solutions to enhance cross-border payments with leading transaction bankers from key Asian markets
TMB has introduced a new video conferencing technology to help them interact better with their customers.
The bank sees advice and interaction with their customers as a key driver for better services. The technology allows the bank…
Foo Boon Ping, managing editor of The Asian Banker, takes a tour of Abu Dhabi Commercial Bank's new concept uBank outlet to experience its take on the future of branch banking
Affin Bank Group and Moody's Analytics were awarded the Liquidity Risk Technology Implementation of the Year in Asia Pacific during The Asian Banker Risk Management Awards Programme 2017.
Foo Boon Ping, managing editor of The Asian Banker, brings viewers on a tour of Emirates NBD's new "Branch of the Future" and its three distinct zones; Future Banking, Digital Banking, and Advisory Banking that showcase some of the…
Matt Dooley, founder and managing director, Connected Thinking and Foo Boon Ping, managing editor, The Asian Banker summarise the key insights gained from leading institutions that delegates visited during the China Innovation Tour…
The history and business model of Plug and Play in Silicon Valley, the world's largest start-up accelerator location that is creating a commercially viable ecosystem that enables mentor organisations to participate in a cost-effective…
Shinhan Bank has launched Korea’s first full service biometric-enabled and unmanned smart digital kiosks that allow customers to do financial transactions without the need to visit a physical branch.
Bank of Beijing was awarded the Compliance Risk Technology Implementation of the Award in China during The Asian Banker Risk Management Awards Programme 2015.
Bank of Beijing was awarded the Best City Commercial Retail Bank in China during the Excellence in Retail Financial Services Awards Programme 2014.
China Citic Bank was awarded the Best Customer Relationship Management during The Asian Banker China Awards Programme 2013.