UOB Malaysia excels in its strategic retail growth and technological advancements

UOB Malaysia has strengthened its retail banking by acquiring Citigroup’s consumer banking business, expanding its customer base and fortif...

CIMB Singapore launches sustainability-linked loan programme for SMEs

CTBC Bank enhances financial operations for Hai Long Offshore Wind with integrated foreign exchange solution, improving risk management and market analysis

CTBC Bank worked out an innovative deal with Hai Long Offshore Wind, which includes a one-stop foreign exchange solution that integrates...

CTBC Bank reduces ERP integration time from six months to one month with API-driven solution, enhancing cash management and automation

CTBC Bank leveraged technology and partnerships to integrate banking products into customers’ enterprise resource planning or ERP syst...

CTBC Bank advances Taiwan’s derivatives market with US dollar SOFR options and innovative sustainability-linked instruments

For over 15 years, CTBC Bank has led Taiwan’s derivatives market. In 2023, it introduced US dollar term secured overnight financing ra...

CTBC Bank achieves 32% increase in employee benefit trust mandates and top-tier straight-through processing rates

CTBC Bank is Taiwan’s largest custodian, leading across product lines, including transfer agency, trust, and custody. It achieved a 32...

E.SUN Bank’s digital platform delivers real-time asset allocation, reducing proposal writing time from two hours to 15 minutes

E.SUN Bank's digital platform offers real-time asset allocation adjustments and tailored recommendations in 0.8 seconds. Analyzing over ...

Cathay Financial Holdings launches Taiwan’s first group data-sharing platform with AI and hybrid cloud, cutting process time from days to minutes

Cathay Financial Holdings used hybrid cloud and data sharing infrastructure with AI applications to build Taiwan's first group data-shar...

CTBC Bank boosts mobile insurance applications with ‘‘Digital Signature’’ service, achieving 50% year-over-year user base growth

CTBC Bank expanded its mobile banking authentication with Taiwan Life, offering a ‘‘Digital Signature for Mobile Insurance Applicati...

CTBC Bank enhances loan processing with AI, reducing call waiting time by 78% and achieving 99% digital application completion

CTBC Bank’s AI-driven loan initiative integrated eKYC, onboarding, and fraud detection. Leveraging natural language processing and aut...

E.SUN Bank improves client experience with Customer Journey Office, developing 16 major journeys and 46 sub-processes to boost customer recommendations

E.SUN Bank established a Customer Journey Office to enhance client experience, developing 16 major journeys and 46 sub-processes that ar...

E.SUN Bank boosts user experience with four new digital platforms, achieving 10% increase in homepage dwell time and 25% reduction in bounce rate

E.SUN Bank established four new digital platforms in support of its digital strategy to simplify digital channels and user experience, b...

CTBC Bank reduces digital fraud by 60% with AI and cross-industry data analysis, boosting alert accuracy to over 50%

CTBC Bank uses AI and cross-industry data analysis to reduce digital fraud risks, cutting fraudulent applications by 60% since May 2023....

Cathay United Bank boosts insurance applications tenfold and grows customer base by 25% with new mobile app section

Cathay United Bank's mobile app added an insurance section to simplify policy applications. This led to a tenfold increase in applicatio...

Bank SinoPac promotes sustainability with ‘‘Carbon Off Show Time’’, integrating carbon reduction into daily life

Bank SinoPac launched ‘‘Carbon Off Show Time’’ to integrate carbon reduction into daily life. It features offline experiences, ...

Bank SinoPac enhances financial inclusion for migrant workers with ATMigrant Pay, reducing remittance time to T+0 and lowering costs

Bank SinoPac collaborated with fintech partners to provide inclusive financial services to migrant workers, reducing remittance time fro...

E.SUN Bank won the Best Payments Product in Taiwan for its innovative collaboration and cost-saving benefits

E.SUN Bank partnered with Japan's PayPay, allowing Taiwanese consumers to use QR code payments in Japan. This service links credit cards...

HSBC Taiwan drives 30% growth in retail deposit balances with high-yield deposit offerings and flexible savings schemes

HSBC Taiwan introduced various deposit offerings, including high annual percentage yield (APY) US dollar and foreign currency term depos...

Cathay United Bank drives 134% growth in rewards engagement and boosts digital user penetration to 95% through personalised rewards and data-driven insights

Cathay United Bank  provides personalised rewards based on customer purchase behaviour on to...

CTBC Bank captures 99% of Taiwan’s contactless payment market with innovative T2P product and e-Cash app

CTBC Bank introduced the first T2P product in Taiwan, capturing 99% of the contactless payment market. By allowing merchants to use smar...