Digital-only banks: What does it take to be profitable?

Published on Monday, 22 May 2017
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Digital-only banks: What does it take to be profitable?

5 min read

Roberto Ferrari, chief digital and information officer of Mediobanca group and former general manager of CheBanca, the first digital-only bank in Italy and one of the pioneers in Europe, discusses its establishment during the height of the global and European financial crises, its business model and multi-channel approach, as well as the challenges of achieving longer term profitability.