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“My role as CEO is to lead by engagement, to create a conducive environment for people not the CEO, to perform”

OCBC Bank’s CEO Samuel Tsien is steering the bank to remain true to its nature: of being a commercial bank, an intermediary for people. It will not be distracted by technological adoption and investment for the sake of earning a little return for the bank, but whether the technology will do something for the customer.

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Institution: OCBC Bank
Guest: Samuel Tsien, Emmanuel Daniel
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