Chen De, general manager, channel management department, China Construction Bank, states that recognitions serve as affirmation and motivation for the bank to continuously improve its services. The bank plans to enhance its operational…
Wan Hua, deputy general manager, information and technology department, Shanghai Pudong Development Bank, shares how the bank upgrades its management capability and optimises its enterprise credit services process
Tao Rong, general manager, personal banking department, China Zheshang Bank, shares how the bank is building a new social media platform of financial services and products based on customers’ pain points.
China Citic Bank was awarded the Best Customer Relationship Management during The Asian Banker China Awards Programme 2013.